Privacy Policy

Introduction

Welcome to The Handy Home Stylist. We are committed to protecting your privacy. This policy details the types of personal information we collect, how it is used, and the measures we take to ensure your personal data is handled appropriately.

Who We Are

The Handy Home Stylist is a UK-based business specialising in home styling services. Our website address is www.thehandyhomestylist.co.uk. We provide tailored home styling and decoration services designed to enhance your living space.

Personal Data We Collect and Why We Collect It

We collect the following types of personal information:

Names and Contact Details: To communicate with you regarding our services.
Addresses: To provide services directly at your location.

How We Use Your Data

Your information is used to:

Provide Services and Goods: Including home styling and decoration services directly to your home.

Lawful Bases for Processing

We process your personal data based on:

Contract: The processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Consent: You have given clear consent for us to process your personal data for a specific purpose.

Sub-Processors and Third Parties

We use various sub-processors to manage operations:

Wix: This platform help us manage bookings and customer interactions, this occurs when you submit information via the contact form. Additionally, If you consent to them, analytic cookies also provide information on how you interact with the website, these cookies do not directly identify you. This anonymous information is used to better understand the visitor journey within the site and allows us to make improvements based on the behaviour of visitors. An example of this is if we notice people are not clicking on a certain webpage and we discover because the link is not easy to find, we would then make that change. Wix does collect IP Addresses however which can indirectly identify you, as is the same for any other website. View Wix's privacy policy for more information.

Data Security

We take the security of your data seriously and use appropriate measures to protect it against unauthorised or unlawful access, alteration, disclosure, or destruction. As a sole trader, I manage all interactions personally, ensuring a high level of data protection and privacy. View Wix's privacy policy for more information, Section 12.

Your Rights

Under UKGDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise these rights, please contact us at veronica@thehandyhomestylist.co.uk.

How to Complain to the ICO

If you have concerns about our information rights practices, you have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights.

You can contact the ICO as follows:

Website: ICO Complaints
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We encourage you to contact us first to address your concerns before reaching out to the ICO.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website or contacting you by email.

Contacting Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at veronica@thehandyhomestylist.co.uk or by post at 3 Oakbury Road, SW6 2NL, London.

Effective Date

This privacy policy is effective as of August 2024.